FAQs

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Quality & Transparency

9. How do you ensure the quality and purity of your products?
We follow strict quality control measures, including sourcing high-grade ingredients, manufacturing in certified facilities, and conducting third-party lab testing for purity and potency.

10. Where are your products manufactured?
Our products are formulated in the USA and manufactured in India, ensuring a combination of research and locally sourced, high-quality ingredients.

11. Do you conduct third-party lab testing?
Yes! We believe in full transparency and have our products tested by third-party labs to ensure they meet the highest quality and safety standards.

Sustainability & Ethics

17. Are your ingredients sustainably sourced?
Yes! We prioritize ethical sourcing and work with responsible suppliers to ensure sustainability and quality in every ingredient.

18. Is your packaging eco-friendly?
We are committed to sustainability and are actively working towards using eco-friendly, recyclable packaging.

19. Do you support any social or environmental initiatives?
Yes, we aim to give back by supporting health and wellness initiatives, as well as promoting sustainable food choices. Stay tuned for our upcoming projects!

Orders & Shipping

20. Where can I buy Arigoy products?
Our products will be available on our website, and major e-commerce platforms in India.

21. Can I edit my order?
We process orders quickly to ensure fast shipping, but if you need to make changes, please reach out to our support team at support@arigoy.com as soon as possible. If your order hasn’t been processed or shipped yet, we’ll do our best to accommodate modifications like changing flavors, adjusting quantities, or updating your shipping details.

22. What are the shipping charges and delivery timelines?
Shipping charges vary based on location. Orders are typically shipped within 24-48 hours and delivered within 3-7 business days across India. Exact details will be available at checkout.

23. Do you ship outside India?
Currently, we are focused on serving customers in India, but we plan to expand internationally in the future.

Returns & Customer Support

24. What is your return and refund policy?
We stand by our quality. If you receive a damaged or incorrect product, please contact us at support@arigoy.com within 7 days for a replacement or refund.

25. How can I contact customer support?
You can reach us via email at support@arigoy.com or phone +91 8062177854. We’re here to help!

26. What if my package arrives damaged?
We take great care in packaging your order, but if your package arrives damaged during shipping, don’t worry—we’ve got you covered! Simply take clear photos of the damaged product and packaging and reach out to our support team within 48 hours of delivery. We’ll review your case and arrange for a replacement or a suitable resolution as quickly as possible.

Your satisfaction is our priority, and we’re here to ensure you receive your Arigoy products in perfect condition!