Shipping & Returns

Processing Time: 
- Orders placed via our website www.arigoy.com are processed within 24-48 hours of placement, excluding weekends and public holidays.

Shipping Charges:
- We offer free shipping on all the orders equal and above ₹499. An order less than ₹499 incur be a shipping charge.

Delivery: 
- We are committed to delivering your order on time and within the estimated timeframe provided in your order confirmation. Orders are usually delivered within 3-7 days after it has shipped.

- If we’re unable to deliver your order due to factors beyond our control like courier limitations, inaccessible locations, or unforeseen events, we’ll inform you for the inability to deliver and cancel your order followed by issuance of a full refund.

How to Cancel:
- For cancellation, contact our support team at support@arigoy.com with your order details.

- Refund for cancelled orders will be processed to the original mode of payment within 5-10 working days.

Note: Once an order has been shipped, it cannot be canceled.

Order Modifications
-If you need to modify your shipping address or product selection, please contact us at support@arigoy.com or call customer support number +91 8062177854 within 1 hour of placing your order.

- After this window, we cannot guarantee modifications due to our fast-processing times.

Eligibility for Refunds
We only offer refunds in the following cases:

- If a replacement is not possible due to stock unavailability.

- If we are unable to deliver your order due to factors beyond our control (e.g., courier service issues, inaccessibility of the delivery area).

- If you cancel your order before it is shipped.

Refund Processing Time
- Approved refunds will be credited back to your original payment method within 5-10 business days.

- If you haven’t received your refund within this period, please check with your bank or payment provider.

Customer Assurance Without Financial Burden
At Arigoy, we go beyond standard policies by offering:

- Hassle-Free Replacements – No unnecessary delays or complicated processes.

- One-Time Courtesy Discount – If you're unsatisfied with your first order (even if it's not damaged), reach out to us! While we can't take returns, we may offer you an exclusive discount on your next purchase as a goodwill gesture.

- Dedicated Support – Our team is always available to help you with product guidance, ensuring you get the best experience.

For any assistance, feel free to contact our support team at support@arigoy.com . We're here to help!